While deploying: Error 500 - The installation of dependencies was unsuccessful due to a request timeout

I'm encountering an issue while attempting to deploy my bot to Azure. Here's the command I used:

az bot publish --name --proj-name "" --resource-group --code-dir "/path/to/my-app" --verbose --version v4

Unfortunately, it is timing out during the process (details omitted for security purposes):

Configured default '' for arg resource_group_name

An SDK version of v4 has been detected, running the preparation for publishing in the specified code directory.

Preparing Bot Builder SDK v4 bot for publication with the given project details.

The bot language identified as Node, Bot Builder version v4.

Compression of source code into a zip file underway at the specified location.

Addition of required node modules and creation of upload zip file completed successfully.

Bot source uploaded to Kudu after emptying the necessary folders.

Deployment information retrieved, application prepared to run new source.

Javascript language detected, proceeding with installation of dependencies.

The error encountered was:

Request failed with status code 500 due to timeout issues.

"dependencies": {
    "botbuilder": "^4.2.0",
    "botbuilder-ai": "^4.2.0",
    "botframework-config": "^4.2.0",
    "dotenv": "^6.1.0",
    "flex-menu": "git+https://<a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="f881978d8b9d9ed58b909996998f999681d59e949d80b89c9d8ed699828d8a9dd69b97797964099b4bdae">[email protected]</a>/yousef-shanawany-flex/flex-menu/_git/flex-menu",
    "replace": "^1.0.0",
    "restify": "^7.2.3"
},
"devDependencies": {
    "@types/dotenv": "6.1.0",
    "@types/restify": "7.2.6",
    "nodemon": "^1.18.7",
    "tslint": "^5.11.0",
    "typescript": "^3.1.6"
}
typescriptnpmdeploymentazure-web-app-servicebotframework

Answer №1

Currently, there is a known issue with the az bot publish command. This issue stems from some proprietary deployment steps that cause it to behave differently compared to a typical web application deployment on Azure. The error occurs during the execution of the npm install command via Kudu, which takes too long to finish and ends up timing out, resulting in a 500 error. Rest assured, the team is aware of this issue and is actively working on improving the overall experience.

In the meantime, I suggest utilizing the local git deploy method. This method is straightforward and does not require any additional services. If your project is already hosted on a remote git repository in platforms like Azure DevOps, GitHub, GitLab, BitBucket, etc., you may want to explore utilizing the Continuous Deployment support available. These approaches will leverage the standard Kudu deployment process for web applications, providing seamless CD capabilities for all contributors on your team. For further customization options, you can refer to this guide.

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